Google Travel is a one-stop shop for anything related to traveling and booking. While Google Travel has its own dedicated search website, it also encompasses the Google Maps app for hotel bookings.
Role
UX Designer
Timeline
2019
Duties
UX Design • Workshop Facilitation • Design Systems • User Research • Design Strategy
I contracted with Google Travel to design user experiences for hotel searches and bookings within Google Maps. I worked closely with product managers to conceptualize new ways to increase hotel bookings and ad integrations.
I successfully delivered a new hotel booking module. This project increased conversions by utilizing traveller preferences to better meet their specific needs.
Adding meaningful context to users booking hotels
A newly introduced Nearby Hotels recommendation module in the Explore tab in the Google Maps Android app was having flat to neutral performance. I was tasked to continue the next iteration of design.
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